Octella is the right choice for your company
Beneficial for everyone
Octella wants to change the principles of operation of the classic call center. Our solutions make processes understandable not only to technical people but to everyone- regardless of whether they are marketing, sales, or other field specialists
Streamlining processes
We offer the best solutions to achieve your business goals, which not only allow you to achieve the desired metrics and financial results but also provide insights on how to optimize the call center and its workflow processes
Easy to use
Octella's developed system is understandable and easy to use, whether in small call centers with a few operators or in call centers with thousands of operators
We believe that by supporting our clients, we grow together as a team
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Business Success
We prioritize the business success of our clients
We take the time to fully understand their needs and offer a personalized, rather than standardized, solution and approach that is suitable for everyone.
Questions and Answers
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Mutual Growth
We grow together, staying ahead of the latest industry trends and innovations
By keeping up with them, we are able to provide our clients with the most effective and tailored solutions to meet their needs.
View products
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Security
We have taken care of that
The security of our clients and systems is one of the most important prerequisites to which we pay special attention and delve into. This includes certifications, GDPR compliance, as well as specific client requirements and business domain needs.
Terms and conditions
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Business Success
We prioritize the business success of our clients
We take the time to fully understand their needs and offer a personalized, rather than standardized, solution and approach that is suitable for everyone.
Questions and Answers
-
Mutual Growth
We grow together, staying ahead of the latest industry trends and innovations
By keeping up with them, we are able to provide our clients with the most effective and tailored solutions to meet their needs.
View products
-
Security
We have taken care of that
The security of our clients and systems is one of the most important prerequisites to which we pay special attention and delve into. This includes certifications, GDPR compliance, as well as specific client requirements and business domain needs.
Terms and conditions
Octella approach
Octopus + Telecommunications
Our Experience
More than 25 years of experience in the industry
The Octella team has over 25 years of experience in developing, implementing, and maintaining call center software. We have gained expertise through numerous local projects as well as engagements outside of Europe
Global solutions
We have experience collaborating with operators in other countries to enable our clients to make international calls at local rates, as well as adapting infrastructure for use in different countries
Attention to detail
Our accumulated experience and our team's drive for development guarantee that we can offer the best solution for projects of any complexity. We pay attention to details and processes
On the 11 th of October 2022 “The One’’ Ltd. has signed an agreement Nr. SKV-L-2022/513 with Investment and Development Agency of Latvia (LIAA) for the project "International competitiveness promotion", which is co-financed by the European Regional Development Fund.
