Debt collection

The key to successful debt collection lies in the active and precise planning involved in human resources managemet. We worked with several industry players to create a platform that enables you to track the results of each employee and team. It can also automate processes - set up automativ calling, robocalls, notifications, etc. The platform tracks call quality and preemtively prevents dishonorable or incompetent employee behavior.
If you're a debt collector or lender that handles debt collection processes, we can work together to create a full-cycle soft collection strategy to help you reach new heights with your KPIs. Book a conversation with one of our debt collection specialists and find out more about which solutions could be used to improve your business.
Receive an Offer
If you're a debt collector or lender that handles debt collection processes, we can work together to create a full-cycle soft collection strategy to help you reach new heights with your KPIs. Book a conversation with one of our debt collection specialists and find out more about which solutions could be used to improve your business.

Debt collection companies most frequently use the following Octella features:
100%
use of quality numbers that prevent the customer from identifing the caller
95%
autodialer (text to speech or audio), splitting campaigns according to operator portfolios
80%
specially adapted texts with unique customer data
50%
option to connect to an employee conversation during communication with a customer
Help & Resources
Useful
Instructions
Instructions and common usage scenarios
Coming soon
Useful
Questions and answers
All frequently asked questions
View More
Other solutions
Find a solution tailored to your business needs