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Callback

Stop customer churn

The Octella solution allows for self-placement of a call-back widget on the company's website. How does it work? By entering their phone number in the widget, the information is immediately sent to the call center, and the available operator sees the specific callback request, including the website and country it was received from. As a result, the operator can prepare for the conversation and promptly call the customer back. This solution is especially relevant for companies that do not publish their phone numbers and for those who want to reach a wider range of potential customers, including those who are not ready to make a call and wait for a long connection.

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