Onboarding

Add new users to your Octella account quickly and easily. Manage access, set permissions, and connect with apps like MicroSIP and Zoiper — all while keeping credentials secure.

Link your Octella account to Zoiper or MicroSIP and start making calls in minutes. Get your credentials, configure the app and streamline your communication with softphone integration.

Easily create call scenarios and control how incoming calls are handled. Add actions, define call flows, and manage everything in one place for smooth and professional communication.

Link scenarios to phone numbers quickly to manage inbound calls efficiently. Use the settings to create, edit or remove call processing rules with ease and flexibility.

Learn how to create and manage Caller ID groups in Octella. Organize your numbers, improve campaign tracking, and streamline your outbound calls — all in just a few steps.

Quickly remove unwanted phone numbers from your Octella account. Search, select, and delete numbers easily through settings to keep your contact list accurate and secure.