Social media

Engage with customers through social media platforms

Communication with customers through social media tools such as WhatsApp or Telegram can be organized using the Octella system's work panel. This provides the opportunity to centrally monitor all customer requests and responses quickly and effectively. Convenient and fast onboarding, easy permission assignment to each employee according to company standards.

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Help & Resources

Useful

Instructions

Instructions and common usage scenarios

Coming soon

Useful

Questions and answers

All frequently asked questions

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Useful

Instructions

Instructions and common usage scenarios

Coming soon
Useful

Questions and answers

All frequently asked questions

View More

Other products

Reach your customer at any time and place

Standart PBX features

Manage call flows

Monitor operator workload and reduce drop rate

Use the chat tool. It is simple but effective

DIDs phone numbers

Call like a local. Easy ordering and fast setup

Choose channels that work in your favor

Stop customer churn. Use the callback option

Don't miss an email and speed up response time

Get more productive. Modern solutions open up new possibilities

Unlimited worldwide texting and more

Mobile app and softphone

Yes! to good habits

Wide range of operators worldwide. Connect with quality